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When you close your laptop, the system detects the lid position using built-in hardware sensors. Years ago, laptops often used a small mechanical switch near the hinge. When the lid pressed the switch, the system triggered sleep. Because these were physical parts, they sometimes failed or got stuck.Modern laptops usually use a magnetic method instead. A magnet sits in the screen bezel and a tiny...

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What Is the Technology Channel?Every modern business depends on a global marketplace it has likely never heard of.Every laptop, cloud login, security alert, software license, and connected device inside your company passes through what the industry calls “the technology channel.” It is not a product and it is not a company. It is the economic and operational system that determines how technology is bought, sold,...

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VienerX is pleased to announce a strategic partnership with Technology Source, enabling Technology Source agents across the country to deliver VienerX Enterprise Technology Management services to their customers. The relationship soft launched in November and expanded to the full network of more than 700 technology advisors in January. For Technology Source, the partnership fills a clear need in the channel. Agents wanted a strategic IT...

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By: Wayne Viener For many years, laptop screen size felt like a personal preference. Some users wanted smaller and lighter systems. Others preferred larger screens that felt closer to a desktop experience. The market supported all of it. 14-inch, 15-inch, 16-inch, and 17+ laptops all coexisted without much friction. That flexibility is largely gone. Today, the commercial laptop market has converged around two dominant sizes: 14" and 16"....

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 Whether building an in-house call center or switching to cloud-based software, call center costs can vary greatly. Factors such as staffing, call volume, service levels, and technology influence call center pricing. Understanding exactly what your business will be paying for before your call center goes live will help you plan your budget and avoid unexpected bills.  In this guide, we’ll cover what’s included in call center...

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Switching from your legacy phone system to VoIP is a smart way to save money while getting all the features you need to run your business. But how much does VoIP cost? Whether you’re an Small Medium Sized Business (SMB) or large organization, there are a number of factors that will influence the amount it costs to implement and maintain a VoIP system. Free Consultation VoIP Phone...

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