VienerX is pleased to announce a strategic partnership with Technology Source, enabling Technology Source agents across the country to deliver VienerX Enterprise Technology Management services to their customers. The relationship soft launched in November and expanded to the full network of more than 700 technology advisors in January. For Technology Source, the partnership fills a clear need in the channel. Agents wanted a strategic IT...
Read MoreBy: Wayne Viener For many years, laptop screen size felt like a personal preference. Some users wanted smaller and lighter systems. Others preferred larger screens that felt closer to a desktop experience. The market supported all of it. 14-inch, 15-inch, 16-inch, and 17+ laptops all coexisted without much friction. That flexibility is largely gone. Today, the commercial laptop market has converged around two dominant sizes: 14" and 16"....
Read MoreWhether building an in-house call center or switching to cloud-based software, call center costs can vary greatly. Factors such as staffing, call volume, service levels, and technology influence call center pricing. Understanding exactly what your business will be paying for before your call center goes live will help you plan your budget and avoid unexpected bills. In this guide, we’ll cover what’s included in call center...
Read MoreSwitching from your legacy phone system to VoIP is a smart way to save money while getting all the features you need to run your business. But how much does VoIP cost? Whether you’re an Small Medium Sized Business (SMB) or large organization, there are a number of factors that will influence the amount it costs to implement and maintain a VoIP system. Free Consultation VoIP Phone...
Read MoreAfter a recent visit to two client sites in the Atlanta area, VienerX COO Mason Viener and Service Delivery Manager Al Dumas sat down to reflect on why in-person engagement remains central to the VienerX identity, even as much of the IT world shifts toward automation and remote service. Since 1991, VienerX has emphasized delivering the best possible customer experience. That focus has remained constant...
Read MoreThanksgiving is one of my favorite holidays. It is truly the holiday everyone can enjoy. If you’re a fan of food, it’s the one for you. If you’re a fan of family, here they come. You like parades? Thanksgiving has you covered. Into shopping? Might be the best week of the year. And, if you’re a fan of sports, buddy, you’ve got it made all...
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